community/onboarding.md

Mod Onboarding

Welcome! This checklist is for new team members.

Read first

• README (team structure + leads)
• Rules (Mirror)
• Moderation guide
• Incident playbook
• Roles reference

Team map (quick)

• Admin: final decisions, escalations, staffing.
• Discord Moderator (text): general rule enforcement in text channels.
• VC Moderator (voice): voice channels and VC events.
• Helper: support channels (#help, #users-helping-users, #models).
• Configurator: permissions, bots, automod, server config.

Access + setup

• Confirm you have the correct team role(s).
• Read through your team channel and the shared staff channel.
• Talk to your Team Lead about expectations, coverage needs, and any questions you have.

First week checklist

• Shadow a lead or senior mod for a few cases.
• Handle at least one low-severity case with a lead available.
• Review the Incident Playbook (self-promo, crypto, doxxing, VC incidents).
• Practice /warn, /mute, /ban, and /caselist.
• Ask your lead what coverage windows are most needed.

Guardrails

• When in doubt, mute for 1 hour with the reason "pending moderation" and ask for help.
• If you are unsure, ping online moderators in #vc-mods or #moderators.
• If you’re doing a voice moderation, use /report-vc whenever possible.
• Do not use native Discord moderation tools.

Communication + activity

• Stay reasonably active (chat presence, VC presence, support answers, mod discussions).
• Post inactivity/LOA notices in your team channel and ping your lead.
• LOA format:
  • Dates: 12th June 2024 - 1st July 2024
  • Reason: Optional (DM a lead/Admin if you prefer)