chore(sync): mirror docs from openclaw/openclaw@f50fb73560
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{
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"repository": "openclaw/openclaw",
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"sha": "f0b327cf686e3a957fef8c94985ee6509953a3b7",
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"syncedAt": "2026-04-27T10:28:36.945Z"
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"sha": "f50fb735604e7eb3b291c5f140d9aa4953493cd9",
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"syncedAt": "2026-04-27T10:31:34.098Z"
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}
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@ -31,11 +31,12 @@ Healthy baseline:
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### WhatsApp failure signatures
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| Symptom | Fastest check | Fix |
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| ------------------------------- | --------------------------------------------------- | ------------------------------------------------------- |
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| Connected but no DM replies | `openclaw pairing list whatsapp` | Approve sender or switch DM policy/allowlist. |
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| Group messages ignored | Check `requireMention` + mention patterns in config | Mention the bot or relax mention policy for that group. |
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| Random disconnect/relogin loops | `openclaw channels status --probe` + logs | Re-login and verify credentials directory is healthy. |
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| Symptom | Fastest check | Fix |
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| ------------------------------- | --------------------------------------------------- | -------------------------------------------------------- |
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| Connected but no DM replies | `openclaw pairing list whatsapp` | Approve sender or switch DM policy/allowlist. |
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| Group messages ignored | Check `requireMention` + mention patterns in config | Mention the bot or relax mention policy for that group. |
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| QR login times out with 408 | Check gateway `HTTPS_PROXY` / `HTTP_PROXY` env | Set a reachable proxy; use `NO_PROXY` only for bypasses. |
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| Random disconnect/relogin loops | `openclaw channels status --probe` + logs | Re-login and verify credentials directory is healthy. |
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Full troubleshooting: [WhatsApp troubleshooting](/channels/whatsapp#troubleshooting)
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@ -526,6 +526,13 @@ Behavior notes:
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</Accordion>
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<Accordion title="QR login times out behind a proxy">
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Symptom: `openclaw channels login --channel whatsapp` fails before showing a usable QR code with `status=408 Request Time-out` or a TLS socket disconnect.
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WhatsApp Web login uses the gateway host's standard proxy environment (`HTTPS_PROXY`, `HTTP_PROXY`, lowercase variants, and `NO_PROXY`). Verify the gateway process inherits the proxy env and that `NO_PROXY` does not match `mmg.whatsapp.net`.
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</Accordion>
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<Accordion title="No active listener when sending">
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Outbound sends fail fast when no active gateway listener exists for the target account.
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